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Your profit margin is dropping and your phone is nearing meltdown because of callbacks. The excavator on your last job didn't show up for two weeks, and when he did, his lunch consisted of a pint of Jim Beam. And the drywallers took a hike because you forgot to order the materials, and when they were finally delivered, the driver dropped them off a tilt truck. If any of this sounds familiar, you need a copy of Managing Subcontractors for Results. Quality, not cost, is the name of the game in today's building market, says NAHB seminar leader F. Gary Lewis. This means the subs you hire should promote the quality image you want to project and contribute to the satisfaction of your