Outlook allows you to quickly switch from a one-month view to a weekly view, which displays more detail.
Outlook allows you to quickly switch from a one-month view to a weekly view, which displays more detail.

My own experience with computers tells me that I'm not likely to start using a new piece of software in my business unless it's very similar to the process that I'm trying to improve. For example, we used to keep all business transactions in a checkbook. Meanwhile, our accountant was advising us to start using an accounting program that we thought only a bookkeeper could understand. But then along came Quickbooks, with its entry system that felt like a checkbook. Although I've been told many times that "it's not real accounting," our accountant, ten years later, is still perfectly happy with the reports we send him for preparing our taxes.

Likewise, we hit upon using Outlook for scheduling by accident, because it looked like something we were already using — namely paper calendar pages. My partner and I run a production trim carpentry business in Charlotte, N.C. We've built up a steady volume of work from national production builders operating in the area. In a typical week, we...

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