After logging in, clients choose from a simple menu (top). Clicking on Allowances and Change Orders, for example, quickly brings up the information in the same screen (bottom).
After logging in, clients choose from a simple menu (top). Clicking on Allowances and Change Orders, for example, quickly brings up the information in the same screen (bottom).

 

Most conflicts between a service business and its customers can be avoided with good communication. This is especially true for custom builders like my company; on a typical new home, product selections and change orders number in the hundreds. Because many of our clients live far away, the question for us has always been how to stay in touch...

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