With condescension dripping off each word, Peter Jessop eloquently defends as a "good business decision" the speaking of Spanish by employees (Letters, 3/06).

Apparently the cloistered environs of New England have yet to devolve into the unmitigated chaos that now defines south Texas and other border areas. Wage scales have been in regression for years, safety stats are in the toilet, insurance and tax rates (for those who bother with them) are confiscatory, and substandard workmanship is the norm on...

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