Your construction company does excellent work, you try hard to please customers, and when there's a problem, you always find a way to work things out. But this time it's different: You find yourself in a dispute over a remodeling project. You followed the advice of your attorney and put a clause in your contract that requires arbitration in the event of a dispute. What happens now?

Arbitration is a way to settle disputes without filing a civil lawsuit. It's less expensive than going to court because it takes less time. Lawsuits can drag on for years; most arbitrations are completed in nine months or less. In a lawsuit, a judge or jury decides the case. In arbitration, a professional arbitrator listens to evidence and...

or Register to read the full article.