For a successful outcome, every job must pass a series of critical milestones; this checklist, filled out by the author's production manager, monitors the process.
For a successful outcome, every job must pass a series of critical milestones; this checklist, filled out by the author's production manager, monitors the process.

After years of trial and error (mostly error), I've become a firm believer in management by meetings. Whether I like it or not, my primary job as company owner is overseeing meetings. To be effective, I need to make sure that each one adds value to the company. That requires a clear agenda; in the case of regularly scheduled meetings, it's a repeating agenda.

Of all my regular meetings, perhaps the most important is my weekly get-together with my production manager. I view this as an opportunity to keep tabs on the company by asking questions — a very specific set of carefully thought-out questions that explore the health of both the business as a whole and of each project. In this article, I'll...

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