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Sooner or later, a client is going to ask: "What's your e-mail address"? When that dreaded moment arrives, will you give them your son or daughter's address, or will you finally come up with an e-mail strategy that doesn't include your 12-year-old? What Is E-Mail? Electronic mail, or "e-mail," is a way for people to communicate with each other using their computers. You can type a message just like you were typing a letter, but instead of printing it out and mailing it in a stamped envelope, you send it over the phone line. There are lots of advantages to this kind of communication. You can send one message to several people at the same time — to