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Good planning and a standard form preserve goodwill and help you get the last check by Sal Alfano The impression you leave with your clients at the end of a job is the one they'll remember you by. Since the punchlist is the last step on every project, how well you handle it is critical. Regardless of the quality of your craftsmanship, if you let details slip at the end of a project, your rush to get on with the next job will erode all your hard-won goodwill and tarnish your image. More Than a Checklist There will always be some incidental details to take care of at the close of a job —