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Contractors who consistently control costs, "sweat the details," and "work smart" are the ones who stay in business and remain profitable. Those who don't control overhead and costs, who don't monitor productivity, and who build inefficient organizations are the first to tumble when times get tough. As you know, times are tough today, and they won't be getting any better in the near future. With that in mind, I compiled a list of those business practices that lead to inefficiency, add to overhead, and decrease profits. The 12 items listed here, which I call "The Dirty Dozen," are the field-related portion of the complete list (which I call "The Dirty 30"). Contractors should review these 12 areas to identify