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Mistakes that lose customers
Recent developments in broadcasting and cable technology make television advertising a surprisingly low-cost way to make a big impression. Here’s how one media-savvy remodeling contractor does just that.
Charging for estimates not an end in itself
More on payment schedules, painting over knots, affordable design catalog announced, “green” building vs. “healthy” building, followup on tool pretenders, flitch beam details
Differing viewpoints on sealing crawlspaces, NEC clarification, nuances of foreign-made tools, why clothes washers break trap seals
Good reasons for resisting growth
Turning down work without turning off prospective clients
Asphalt roof-over pros & cons, PT wood myths, preventing wood siding woes, lead paint caution
Turning more leads into sales
Heatway & Goodyear square off in radiant tubing failure, L-P adds money to siding settlement, Senergy leaves EIFS group, dangers of fluorescent lamps, wood stoves & Y2K, mold lawsuits in Calif., benefits of insulating attics
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