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T become an industry buzzword — I see and hear it everywhere. However, when I bring it up, I find that most people don’t really understand what it means. The real key is to take the word “universal” literally. Simply put, universal design is nothing more than design that works well for all people of all ages and at all stages of life. For example, I’ve been remodeling homes since the mid ’60s and in nearly every kitchen, the dishes are stored in a wall cabinet to one side of the window above the sink. This has become such a convention that almost no one gives it a second thought. However, this location puts the dishes