If you're a GC and you ask clients what they would like to have in their newly remodeled home, they'll probably mention things like additional windows, granite counters, and new hardwood floors. One item they are unlikely to ask for is a new electrical service. But that doesn't mean they're not going to notice if you fail to advise them to replace obsolete or overburdened equipment.
They might not notice right away, but eventually they will — if breakers are always tripping, if there's insufficient capacity to add a spa or major appliance, or if their computer gets fried because the surge protector was plugged into an improperly grounded circuit.
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