A.Merrill Glos, engineer at Formica Corp., responds: Since a repaired countertop will never be equivalent in performance to a perfect top, you will have to negotiate with the homeowner to discover whether they would be willing to accept a repair, perhaps in exchange for a discount price.

If the chip is intact, it can be super-glued back into the divot; super-glue is waterproof. If the chip is missing or broken, a cosmetic repair with paint is still possible.

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