I disagree [with the article's conclusion], from a small restoration company's perspective. I will email proposals to prospective clients and have done so for years. It is fast and efficient, and allows both the client and business owner to look over the proposal for any desired changes, omissions, missed items, etc. As I am the person who actually performs the work, it is easy for me to produce an accurate proposal for a given project and it is usually very accurate and contains everything the client and I had discussed on my primary visit. If changes are desired, then I will make another trip out to review the changes the client wants and revise my proposal accordingly. —Mike LaBelle

In [this article], I'm wondering if there would be a problem with cold return-air jumping joist bays. More importantly, is there a problem with fire containment? —Mike Blumer, Wexford, Pa.

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