Customer Service

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Three Skills That Yield The Highest Customer Satisfaction

Too many contractors are focused on the wrong ones. More

Is A Contractor Really A Salesperson If He Or She Hits Send?
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Is A Contractor Really A Salesperson If He Or She Hits Send?

Is your justification for emailing your proposals really a “reason” or, is it an “... More

What I Like: Clear Estimates Software
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What I Like: Clear Estimates Software

Two remodelers have gained productivity and won new jobs thanks to software with... More

Legislation Is the Mother of Invention
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Legislation Is the Mother of Invention

Rough-Service incandescents keep the lights on. More

Bring Your Own Device
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Bring Your Own Device

BYOD is nothing new, but the potential effects on businesses are changing fast.... More

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Miter-Saw Stands - FastCap

The basic FastCap Pro model has no wheels and comes with one continuous 64-inch wing with a metric or imperial scale and a flip stop. The rest of the stands have four wheels for better mobility, and include a variety of accessories. More

4 Tools to Boost Profits from JLCLIVE
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4 Tools to Boost Profits from JLCLIVE

Leslie Shiner reveals her secrets to running a successful business. After years of... More

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Strictly Business: How to Lose Good Customers

Mistakes that lose customers More

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Strictly Business: Grow Your Business Without Expanding

Improve profits without getting larger More

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Strictly Business: Striving for Satisfied Clients

Gaining satisfied customers More

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