Delivering and Servicing Sales

Tracking the Owner's Time
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Tracking the Owner's Time

You need to know what functions you perform before you can make informed hiring... More

Running a Handyman Sideline
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Running a Handyman Sideline

A high-end residential remodeler explains why he makes time for even the smallest... More

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Delivering Exceptional Service

A Midwestern remodeler shares the customer service methods that have worked for her business to boost client satisfaction and generate referrals. More

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Letters

Differing viewpoints on sealing crawlspaces, NEC clarification, nuances of foreign-made tools, why clothes washers break trap seals More

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Letters

Asphalt shingle recycling, crown molding tip, on the durability of vinyl siding, how to enter the building trades More

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Kitchen & Bath: Working with Showrooms

Working with showrooms More

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Business Forum: Good Service Is Good Business
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Business Forum: Get It Straight Before You Start
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No Job Too Small

Two remodelers describe how small jobs play a key role in their businesses and what steps they’ve taken to make them profitable. More

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