Dan Glickman shows how providing memorable service will have your clients spreading the word about your company.
Move clients from being simply staisfied to decidedly loyal by defining and marketing the experience you create for your customers.
When it comes to remodeling clients, one size does not fit all. So should a salesperson use a targeted, efficient process or one that is more flexible and casts a wider net? It depends on what type of service they are selling ó specialty or custom.
Will you stand behind your work or stand in front of it?
Define what makes your company different and develop your brand around that.