For replacement contractors, business is all about sales and marketing and ensuring there are enough leads in the pipeline. We take a look at the numbers these companies track daily to maintain their business.
If you don't ask for the order, there's little hope of getting it
A well-defined cancel/save procedure can recover 25% to 30% of rescinded contracts.
It's not the personality; it's certain behaviors or practices that create the top performers in home improvement sales.
The best way to make sure customers don't cancel the contract is to uncover all their doubts or hesitations and address them before leaving the house.