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Sales veteran and trainer Mike Damora is general manager at K&B Home Remodelers based in Succasunna, N.J.
Sure, promotions on the review site attract customers, but what happens when something goes wrong?
Following up is key to winning the business—and respect—of today’s home improvement buyer
Follow-up is key to winning the business—and respect—of today’s home improvement buyer
Train salespeople to provide top-notch service and you'll achieve fewer follow-ups and more sales
Train salespeople to provide top-notch service and you’ll achieve fewer follow-ups and more sales