Leadership

Posted on January 31, 2020

IBS 2020: Attitude Goes a Long Way in Business and Life

By Vincent Salandro

Attitude is a predictor of success and is contagious for those you work with. More

Tags: Leadership, Employee Relations, Management

Posted on January 24, 2020

IBS 2020: To Change Results, Focus on People and Processes

By Vincent Salandro

Leaders who act as coaches and focus on continued improvement can help create... More

Tags: Leadership, Training, Employee Relations, Management

Posted on January 24, 2020

IBS 2020: To Build Your Brand You Must Understand Your Customer

By Vincent Salandro

Answering your company’s “because” can help inform marketing initiatives and spur... More

Tags: Customer Satisfaction, Customer Relationship Management (CRM), Branding, Customer Segments, Marketing

Posted on January 24, 2020

IBS 2020: Construction Companies Should Always Look for Employees

By Vincent Salandro

In the tight labor market, businesses will have to start looking for talent in... More

Tags: Recruiting, Human Resources, Retention

Posted on January 24, 2020

IBS 2020: Communication, Fun, and Cohesion Create Strong Culture

By Vincent Salandro

Strong culture creates more motivated teams, drives better customer experience,... More

Tags: Customer Satisfaction, Company Culture, Performance Metrics