Eric Hoff was confused and, frankly, a little nervous. Moments before, the young owner of E.R. Hoff Remodeling, Boise, Idaho, had been cruising along when the driver of a silver Ford extended-cab truck honked the horn and pulled him over. More
Slippage occurs when something on the job causes unrecoverable costs to extend beyond the limits of the estimate. King has since refined and implemented several processes to help her company reduce slippage, most notably instituting a "post-mortem" review of costs at the completion of every job. More
Remodeler: Jess Arroyo Company: JFCI Design & Remodel, Boise, Idaho Product: DuPont Tyvek FlexWrap, www.tyvek.com. When DuPont introduced Tyvek FlexWrap window and door flashing, JFCI readily switched. More
By Jim Cory. Additions often present an opportunity to suggest clients change out the windows in the rest of the house to match the windows going in the addition. "We're always working budget-backwards," says Jim Strite, Strite Design + Build, Boise, Idaho. More
Seeking to more vigorously market his company's "indefinite guarantee," John Frazier hired a construction management intern to survey past clients about his remodeling company's workmanship. More
Idaho-based timber firm Boise (formerly Boise Cascade) has announced to its employees and customers that it will cease harvesting trees over 200 years old in large, untouched wilderness areas, the New York Times reported. More
Not long ago, Ray Westmoreland, owner of Wood Windows Inc. in Boise, Idaho, received a call from a client interested in sound control. Westmoreland's company had installed vinyl replacement windows in the client's house several years before. Now she wanted to know what could be done to tune out street noise. Westmoreland explained the benefits of safety laminated glass both for security and dulling sound, and the client, wanting to see for herself, paid the contractor to re-glaze one window. So satisfied was she with the results that she soon called him again, wanting three more windows re-glazed. At $500 per window, plus labor. More