There's no sure way to disaster-proof a remodeling business, but it's usually instructive to look back and identify any mistakes, shortcuts, omissions, or denials that might have allowed little problems to snowball into big ones, and big problems to turn calamitous. More
It's not quitting time at Heritage Builders until each project's lead carpenter has verified and initialed 34 jobsite tasks on a one-page "end-of-day checklist." The 10-minute effort can save lives and headaches, and it definitely builds client confidence and goodwill. More
