The key to avoiding disputes is to consistently and thoroughly document job progress. Here's what you should track and the tools you can use to do it. More
When Dave Myers joined J. Francis Co. in Pittsburgh, the company had no job descriptions. “Everything was loosey-goosey,” he says. But after several peer review meetings, one group member told them to get serious or get out. “We were in business 14 years before we wrote our first job description,” says Myers, vice president and general manager. And it proved more difficult than he imagined. More
Dave Myers of J. Francis Co. says that for this bathroom remodel his crew had to follow the strict guidelines of the condominium building on access and work hours. “It's a concrete building so noise transmission is horrific,” he says. More
Doni and Leonard Felman wanted to renovate the master bathroom in their Pittsburgh condominium to accommodate Leonard's water therapy for scoliosis. They called on designer Michael Braun of Braun Architectural & Interior Design and contractor J. Francis Co. to help them accomplish this task and update the room. More
All remodelers lose jobs from time to time. J. Francis Co., in Pittsburgh, uses these lost contracts as an opportunity for self-evaluation More
When the folks at J. Francis Co., Pittsburgh, don't win a job, they don't just shrug it off. More
Sky-high housing prices have pushed home ownership beyond the reach of millions of workers, including many in the remodeling field. “These people are in the business of renovating all day long,” says John McCloskey (Big50 2005), who owns J. Francis Co., Pittsburgh. “For them not to own their house is heartbreaking.” More
