Designer Leslie Roosevelt of Gilday Renovations says most customers want trash bins hidden behind cabinet doors in their kitchens. If a customer claims they don't want that, Roosevelt says she tries to convince them. More
Contractor: Mike Patterson, Patterson Builders, Gaithersburg, Md.Designer: Norman Smith, Norman Smith Architecture, Washington, D.C. Contractor and designer: Bruce Wentworth, Wentworth-Levine Architect-Builder, Silver Spring, Md. More
Great customer service means more than providing a completed project. Read on to learn about the specific practices five remodelers have in place to ensure fantastic service and what their clients think of them. More
