Don't underestimate the importance of building trust with your clients. Here's an example of an exemplary relationship between job superintendent and client. More
Your staff and crew work hard year 'round, so reward them with some fun. More
Homeowners need guidance to help marry form and function in outdoor living spaces. More
Even the most fastidious and image-conscious remodeler is no match for construction dust, noise, and other unpleasantries when clients are expecting a muss-free makeover. More
As a successful remodeling business grows from a one- or two-person operation to a company that warrants a dedicated sales staff, the owner must often assume the role of sales manager. But managing people who sell requires a different set of skills from selling itself. Though entrepreneurs tend to be good sales-people, sales managers also need to be teachers and mentors. The transition can be a tough one. More
Normandy Builders is ó in a good way, of course ó like the irradiated bug in a B science fiction movie: It just keeps growing larger and larger. More
The best of the best: That is what the REMODELING editors set out to find each year for the incoming Big50 class. Recipients of this coveted award can't just be good. They must be excellent -- and excellent when measured against their highest-quality competitors. They lead the industry in business acumen and customer service, running exciting and dynamic companies that stand as models for the industry. Read on to meet them. More
