Craig Tice

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A client-only section on your Web site can improve communication

Imagine a world where you can set up private showrooms for your clients online; no client ever disputes who ordered what; a change order takes three minutes to put in place instead of three days; and you have more time to manage construction instead of conversations. More

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Beating competitors with consumer and contractor education

A few years ago, Tricia Sinn bid on a room addition and master bath project designed by an architect. The president of Sinn Design Build in St. Louis usually does not bid, but made an exception for a strong referral from a previous client. The prospect chose to hire a contractor they had previously worked with whose bid was $50,000 less than Sinn's bid. On the past project, not only had this same contractor gone way over the contracted price, but one of the crew had stolen the homeowner's pool furniture. More

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Spec Remodeling

Craig Tice operates Tice Construction out of Spooner, Wis., a vacation town in which he says the population increases by at least 80% on every summer weekend. More

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The parts of a remodeling business too important to delegate

My goal is to create a company that operates within clearly defined systems and procedures, with each department (sales, production, and administration) managed by a key employee. If I am indispensible in any way, then an unexpected event that takes me out of the picture is a death blow to the company, and our clients and employees óas well as my family ó would suffer a loss much greater than my absence. More

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Sub online bid-submittal form

To expedite the crucial bid process, the company put a bid-submittal form on its Web site. Once they complete the form, they can download it and attach it to an e-mail to Tice or print and fax it to the company. More

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Craig Tice recently revamped his lead tracking system. To generate additional leads, Tice formed a partnership with a large real estate company. More

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