Denny Conner

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Checking Client Finances

We ask the Remodeling Big50: Do you run background checks on your clients? More

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Bringing Design In-House Can Improve Client Experience and Your Bottom Line

Hiring full-time designers can not only improve the client experience but give a boost to your bottom line as well. During the last decade, especially as public awareness of the design/build model has continued to grow, many remodelers have decided to make design a major part of their company's service offering. More

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Take Care of Personal Problems Before They Destroy Your Business

As these remodelers show, shifting focus away from the business for a time to deal with traumatic personal events doesn't have to derail your company. More

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Hard deadlines complicate challenging projects

Years in the planning, the nearly 6,000-square-foot, copper-clad, one-of-a-kind modern home had months to go before completion when architect and general contractor Travis Price learned that the clients planned to host their daughter's wedding reception there. More

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Time to review your business practices

With the start of every new year, your P&L goes back to zero. January 1 is always a clean slate, but 2008 looms as a particularly powerful incentive for reviewing your business practices, rethinking your assumptions, and evaluating your personnel. Here's how some remodelers I know plan to confront their biggest business challenges in '08. More

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Allowances and markup in contracts

Big 50 listees are queried on allowance prices. More

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Project Descriptions

What's the payback for remodeling? Our annual report compares construction cost with resale value in 60 markets. More

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They Want That!

This is a story about the accelerating nature of change, the middle-Americanization of luxe living, and the opportunities that lie in understanding not only what really makes homeowners happy ó but also knowing whether what they More

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Whiteboard annotation

When Denny Conner wants to impress his customers, he uses an LCD projector to project slide show images onto a screen. When he really wants to wow them, he projects the images onto an interactive whiteboard. But there's more to this electronic toy than just impressing a client. Using TeamBoard Suite software, the whiteboard is connected to a computer, and everything Conner projects and annotates can be stored as data. More

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Change Order Cha-Ching

Before any work begins, clients sign off on language stipulating that every small change they request will cost them a $75 administrative fee, a flat labor rate of $55 per hour, plus the cost of materials and subcontractors, with a 25% markup on all but the $75 fee. More

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