GuildQuality president Geoff Graham argues that Yelp isn't working well for the remodeling industry. Is there a solution? More
Geoff Graham on how empowering your employees can have amazing results for you, them, and your business. More
The customer survey company's enhanced website offers new features that improve usability. More
You want a customer satisfaction survey that allows you to set benchmarks for measuring your company's progress. We show you how to create one. More
Social media can't do it all, but it can do some things really well. More
GEOFF GRAHAM on why business success comes from identifying what“s enduringly special about your business and focusing on it. More
Using maps that plot your projects for potential clients to see helps boost your level of engagement with prospects visiting your company's website. More
GEOFF GRAHAM: If you're an advocate for greater regulation of the remodeling industry, here are some drawbacks to consider. More
To help you keep your clients as happy as possible, REMODELING spoke to the industry leaders in customer satisfaction to find out how they impress their clients. More
Geoff Graham: Everything you do signals your business priorities. So don't underestimate the importance of paying attention to the little things that make for a positive experience with your company. More
