Jolynn Johnson

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Q&A: Budget K&B

We ask: What cost-effective design choices are clients making for their kitchen and bath projects? More

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K+B Budget Worksheet

For one remodeler, arming homeowners with information and material costs helps them to better understand their remodeling investment. More

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Homeowner Seminars

Homeowner seminars offer a way to position yourself as an expert and to boost leads as well. More

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Techniques for creating accurate estimates

Accurate estimates begin with building and remodeling experience, but there are steps remodelers can take during production to stay within the budget. More

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Setting client expectations for schedule delays

Big50 professionals answer a question about managing client expectations on project delays. More

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Customer Profiling

Jolynn Johnson, president of Crystal Kitchen Center in Crystal, Minn., once thought that many of her clients came to her from Yellow Pages ads. Imagine her surprise when, using the results from this job profile sheet, she learned that not a single one did! More

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