Remodeling company owners debate both sides of the cell phone issue. More
In slow economic times, an updated website could be bringing in more business than any other lead source. More
We ask the Remodeling Big50: Do you run background checks on your clients? More
How do you identify leadership qualities in your staff? More
With statistics such as the Small Business Administration's oft-cited prediction that nearly 95% of all businesses will close or fail within five years of their opening, it's a wonder that anyone starts his own company. But such is the nature of the entrepreneur. And when a business owner finds her- or himself at the brink of disaster ó 5, 10, 20, or more years down the line ó it's those innate entrepreneurial skills that help them take charge and turn the business back around. More
Surveying customers is the best way to collect direct feedback. The information you gather can help you improve your service. That improved service, in turn, translates to repeat business and referrals. We found that 92% of Reader Panel members follow up with their clients ó and that approximately 55% of them do so within one week. More
