What makes Mazmanian, a certified professional behavior analyst, so certain of the qualities of his client's employees is a combination of experience and tools. He has been working with contractors for 15 years and uses the DiSC, a behavioral profiling tool used since 1945 on about 20 million people, and the PIAV, a 20-year-old personal interests, attitudes, and values assessment that measures why people act the way they do and what drives them. More
Despite a recovering economy and other positive economic indicators like continually low interest rates, now is not the easiest time to be a remodeler. Several factors are contributing to job pricing volatility, making life difficult for contractors already struggling to sell prices to homeowners who are often unprepared for what their project is going to cost. More
It goes against everything we've always been taught: It's not about fine... More
Since 1990, new immigrants have entered the American work force in unprecedented numbers and altered its makeup as never before. More
Remodeling has progressed in its long march toward professionalism, but unethical and unqualified contractors still plague the industry. Most readers agree that to continue its advancement, the industry needs to establish standards for quality and ethical behavior. More
Mark Scott's crew has found a humorous way to help face difficult tasks. Scott says his estimator, Kirk Van Camp, and his production manager, Andrew Hannan, took Tracy's advice to heart. More
Remodelers have lots of ways of generating leads. Most remodeling companies we surveyed get the largest percentage of their leads the old-fashioned way: from previous customers. In addition to lead sheet screening information, gut instinct -- which comes with a trip to the house and a conversation with the prospects -- is crucial to the qualification process. More
With the advent of computer technology and automated estimates, we can put in all the specifics in microscopic detail, without having to spend money to do it. More
