The task: Take an existing kitchen and make it more usable, more beautiful, and more conducive to the homeowners' lifestyle. For example, says Isley, raised dishwashers are a great idea, but some designers forget to create a "landing space" on the counter between the dishwasher and the sink. More
As remodelers struggle to integrate the hardware and software they already have, they ponder the role of new technology in their businesses. More
She had read books by Tom Hopkins and Phil Rea (a contributor to this magazine) and had incorporated some sales techniques, but she sought formal training. On the recommendation of a fellow remodeler, Shirey spent $8,000 on weekly sales training through Sandler Systems, based in Stevenson, Md. She's happy with the results. More
