Mike Damora

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Bad Roof Installations Offer Benefits—for Other Contractors

When roofing contractors screw up, two things happen: the industry gets a bad name and competent contractors get more work. REPLACEMENT CONTRACTOR blogger Mike Damora knows—he sees it all the time. More

Posted on
Bad Roof Installations Offer Benefits—for Other Contractors

When roofing contractors screw up, two things happen: the industry gets a bad name and competent contractors get more work. REPLACEMENT CONTRACTOR blogger Mike Damora knows—he sees it all the time. More

Posted on
When a Good Angie’s List Promotion Goes Bad—Fast

Sure, promotions on the review site attract customers, but what happens when something goes wrong? More

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When a Good Angie’s List Promotion Goes Bad—Fast

Sure, promotions on the review site attract customers, but what happens when something goes wrong? More

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Edge Out Lazy Competitors by Following Up

Follow-up is key to winning the business—and respect—of today’s home improvement buyer More

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How Do You Switch From a One-Legger Sales Style to a Design/Build Model?

This perplexed reader wants to know More

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Replace the Rehash With Customer Service

Train salespeople to provide top-notch service and you'll achieve fewer follow-ups and more sales More

Posted on
Replace the Rehash With Customer Service

Train salespeople to provide top-notch service and you’ll achieve fewer follow-ups and more sales More

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Resist the Rut: Change is Key to Steady Growth

When a company becomes a prisoner of habit, it shows. Maintain a happy staff--and healthy profits--by welcoming new ideas. More

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Homeowners Prove Increasingly Resistant to One-Call Selling

A straight-up sales approach has its advantages.†Skip the stress and uncertainty of one-call selling by switching to a two-step system. More

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