Jody Kenote took up framing at the age of 14, sharpened his carpentry skills in vo-tech school, and worked for a handful of companies before joining DG Liu Contractor, Dickerson, Md., in 1997. He was 31 and “a framing Yoda,” says his boss Jerry Liu, who quickly promoted him to lead carpenter. More
If you want to use the time prospects would otherwise spend listening to static to your advantage, do what Scott Mosby of Mosby Building Arts did: produce a low-cost phone message that dovetails with all your marketing. Mosby's three-minute, looping on-hold message is a marketing tour de force. More
Scott Mosby's company, Mosby Building Arts, St. Louis, generated $4 million in sales last year. "If the business is going to be $10 million," Mosby says, "the implied question is, What does your staff look like when it reaches that point?" More
