Keep an open mind. Millenials can teach you about more than just the latest technology. More
When the pre-boomer generations hit their 60s and retired, they substantially cut remodeling dollars. Will 76 million boomers do the same? More
Everyone wants to know what the client is thinking before, during, and after the project. Often, post-project responses are slow in coming or, worse, customer satisfaction surveys are never even mailed out. More
After 35 years in the remodeling business, Terry Quinn was still using a yellow pad and pen to create homemade estimating spreadsheets. More
Outside forces can wreak havoc on a business, but sometimes the most damaging dangers come from within. The weaknesses of an owner's management skills are often unknown until exposed by extreme circumstances. Three remodelers offer candid looks at their decision to close their businesses. More
