Tim Nagle

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Nobody's Perfect: How to Apologize to a Client

It's inevitable that there will be mistakes made on a remodeling project. How you and your staff handle those errors makes all the difference to your clients' happiness and your company's reputation. More

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A Foot on The Brake: On Hiring, Remodelers Proceed With Caution

The new remodeling HR is slow and cautious to hire. And remodelers have surprised themselves with how efficient they can be with smaller but stronger teams. More

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The Producers; For More Remodelers, Trade Contractors Are Strategic Partners

Remodelers whose businesses are doing well are establishing strong, mutually supportive relationships with their trade contractors. More

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Getting to Know You: Finding Your Ideal Client

Using Duct Tape Marketing strategies to find your ideal client and target your marketing More

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How to Make a Referral Book

Consultant Tim Nagle tells you how to make and use a referral book to stay in touch with past customers. More

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