More than half of the respondents for this Reader Panel have been in the remodeling business for over 16 years. They have seen a lot of changes, some incremental but others revolutionary in ways that led them to alter their business strategies. More
The first thing I do is assure the customer that I'm not going to go back and tell the employee that “Mrs. Jones said you didn't clean up adequately.” That might make the customer uncomfortable, particularly if the job isn't finished yet. More
Remodeling firm Craftsman Construction frequently replaces windows in Charlotte's older homes, and using new windows that reproduce the traditional style and appearance of the original windows is critical, says Rem Rogers. More
