Pennsylvania

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New Computer System Snarls Workers Comp In Pennsylvania

Pennsylvania workers comp cases are in limbo because a new computer system, introduced to increase efficiency, is having the opposite effect. More

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Government Shutdown To Hamper Hurricane Sandy Recovery

The deadlock in Washington means more trouble for Hurricane Sandy victims. More

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Pennsylvania: Code Adoption Process Under Scrutiny

Lawmakers are taking a closer look at the Pennsylvania commission responsible for updating the state’s building code. More

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Pennsylvania: Rural Contractors Troubled by Proposed Septic System Rule

Landowners and builders in rural Pennsylvania are voicing concerns about a... More

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Steady Backlog Keeps Crews Busy

Setting and maintaining a backlog goal helps home improvement companies keep crews busy year-round. More

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Much Obliged: Who Fixes Those Old Windows?

Whether to service products by manufacturers no longer in business, or where warranty has expired, can be a tough call. More

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Ideal Install: The Case for Employee Installers

Installing roofing, siding, or windows with your own crews can be a key competitive advantage, if you know how to manage them profitably. More

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The Leads Are No Good: What's at Fault? The Quality of the Lead, or the Expertise of the Sales Rep?

Complaints about lead quality often mask a non-assertive approach to selling. More

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Personal Touch: Front-Line Contact With Customers Keeps Owners Grounded

Regular, direct contact with customers keeps owners connected with the life-blood of the business. More

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