Like many home improvement companies, All County Exteriors in Lakewood, N.J., participates in community causes. These include the American Cancer Society, the Make-A-Wish Foundation, and Parents of Autistic Children. The company has also participated in 25 Habitat for Humanity building projects. "We're a benevolent company," is how vice president of operations Ross Marzarella explains it. More
Bowers Construction, McLean, Va., has been conducting post-job customer surveys since it was incorporated 15 years ago. Co-owner Wilma Bowers says that due to the remodeling industry's poor reputation, homeowners are predisposed to thinking they will have a terrible experience. “We want to prove them wrong,” she says. “And the only way to ensure that you have a satisfied customer is to collect data and to continually refine the customer experience.” More
Contractor develops college construction technology program, new asbestos study confirms health hazards More
Certified eco-friendly lumber, multifamily tax shelter threatened, CAD services, year-end tax checklist More
