While buyer activity slowed in July, the shift is more akin to a fever breaking,... More
Too often, the lowest bidder sets the standard for what a job should cost, but is... More
A cautionary tale about a client who resorted to damaging her own floor to make... More
Testing may not be the best way to evaluate a customer's noise complaint. More
Consumers most frequently complain about shoddy work and the failure to start or... More
It takes discipline to build and use a written schedule for each job, but the... More
There's a lot to learn from how Joe Coulombe transformed his modest chain of convenience stores into a nationally-recognized grocery store brand. More
Homeowners also rate real-time updates during projects as an important factor when... More
A survey by Hausera also found client satisfaction is one of the most rewarding... More
Answering your company’s “because” can help inform marketing initiatives and spur... More