Customer Satisfaction

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As Best I Can

What one special client taught me about quality work and a job well done More

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Sweeten Survey Finds Majority of Customers Have Positive Perceptions of General Contractors

The firm's survey reports that providing written proposals, returning phone calls... More

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Avoid Providing a Circus-Like Customer Experience

Make sure all who work in your company know what the client experience is supposed to be on a day-by-day basis. More

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The Importance of Managing Your Online Reputation

Russell Fuller shares how his company's proactive approach to Google reviews helps... More

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