In my early years as a remodeling
contractor, I was so preoccupied with
business decisions that it was difficult
to stop and ask myself why I did any
specific task the way I did. In my fourth
full year in business, however,
I had a special request from a client
that prompted me to make a serious
effort regularly to ask myself, Why am I
doing it like this? Since then, asking
why has become a habit from which I
have benefited greatly.
"Standard" counter height. The
clients' request had to do with bathroom
countertop heights. At 6 feet
7 inches tall, most countertops are too
low for me, whether they're in the
bathroom or the kitchen.