Half of my company's kitchen and bath
projects have no architect, so in addition
to drawing up the plans we're responsible
for developing the full set of job specifications
with the customer. Over the
years we've found that at the first meeting,
customers usually have only a vague
idea of what they want. Getting to the
stage where we have enough information
to make a solid job proposal used to take
several meetings and numerous hours of
unpaid work — which all too often only
served to set up the next bidder with all
the completed groundwork.
To spare myself this grief, I developed
a low-cost way to reduce the time spent
working up K&B bids.