In June 2019, after years of leasing commercial office space, we broke ground on a new office building for my company, Hayward Design Build, in South Hero, Vt. Our firm is known for building high-performance custom homes and light-commercial buildings in northern Vermont, and we approached the construction of our new headquarters in the same manner.

Some of the building’s high-performance features include a super-insulated double-wall shell with a carefully taped-off Intello Plus vapor control barrier membrane; triple-glazed windows set in rugged fiberglass frames (some with insulated glass units (IGUs) as large as 7 feet high by 6 feet wide); a VRV (variable refrigerant volume) mini-split system, which supplies heating and cooling to offices and common areas with localized thermostats that allow occupants to control the temperature of individual spaces; and two large-capacity ERV (energy recovery ventilator) units to provide a balanced air supply throughout the building. For more information on the windows and the building’s VRV (variable refrigerant volume) mini-split system, see “Selecting a High-Performance Window Package,” below.
Architectural features. The building was designed to accommodate multiple tenants on three floors. On the second- and third-floor mezzanine levels, we planned for shared office space split between my design-build company, a local law firm, and a real estate company, while the first floor was divided into two units, one occupied by a local catering company. We provided at-grade access to the first and second floors, which eliminated the expense of installing an elevator to meet ADA requirements (the third-floor mezzanine has less than 1,000 finished square feet and doesn’t require ADA access).
Structural. The wall system throughout the entire building is a 12-inch-thick double-stud wall with a 2x6 exterior bearing wall and 2x4 nonbearing interior wall—the thick wall is essentially an insulation holder for dense-pack cellulose. A structural engineer helped design a steel frame, which was needed to support the wood I-joist floor system on multiple floors and the quadruple-ply ridge beam truss running the length of the building. The “hot” roof was framed with parallel-cord trusses, dense-packed, and the roof sheathing was covered with a high-temperature self-adhered roofing underlayment, then metal roofing.

Tall walls with big openings. The south-facing bump-out entry was a transverse gable-end wall. We used engineered LSL studs to balloon-frame the entry’s 17-foot-high double-stud walls, installing them one stick at time rather than building the wall and standing it up, then infilled with 2x6 and 2x4 stock as needed for shorter-length pieces like jack studs, sills, and blocking (see illustration, below).

We sheathed the walls with 1/2-inch Zip System sheathing. We provided double 2x6 horizontal blocking between LSL exterior-side studs at horizontal seams and nailed off the sheathing in a tight pattern per the structural engineer’s specifications (the small sheathed areas on the bump-out’s south, east, and west walls helped provide lateral stability to these tall walls with their big openings). Finishing up the wall framing, we joined the two stud walls together with plywood gusset plates at 4-foot centers and installed crib walls to tie back to main building’s roof framing. After we installed and taped off the remaining Zip System sheathing, we set the entry’s parallel-cord scissor roof trusses, which ran back to the main ridge.
Muscling windows into place. It took four crew members using 8-inch hand-held vacuum cups to lift the 500-pound window onto a carpeted mover’s dolly. The unwieldy unit was then rolled out onto the footbridge, which was used as a staging area to lift the windows into place. The JLG 600S rental lift came equipped with a “skyglazer” tray attached to supporting forks under the lift’s personnel basket. Again, using the vacuum cups, we lifted the window into the tray, padded it out with pieces of XPS insulation, then attached the unit with rachet straps and lifted it up to the rough opening. The unit was placed on setting blocks on either end of the opening and leveled as needed. The windows were then sealed and flashed (see photo sequence, below).











Selecting a High-Performance Window Package
A common challenge with office buildings and HVAC is satisfying the comfort level of all the occupants. Battles for control over too few, centrally located thermostats can be commonplace. Combine this with occupants cracking open windows to cool off, warm up, or let in fresh air, and you have the recipe for an unbalanced, inefficient HVAC system.
In an effort to mitigate these issues, we installed a Dakin VRV mini-split system with localized thermostats allowing occupants to control the temperature of their individual offices and small common areas. For fresh air, we installed two large-capacity Zehnder ComfoAir Q600 ERV units to provide a balanced air supply throughout the building. The planned ERV units afforded us the opportunity to install mostly fixed windows throughout the building, the simple design of which provided substantial savings in window costs and later, energy. After a year of occupancy, the combination of the VRVs, ERVs, and fixed high-performance windows has proved to be a success. Although on occasion, occupants have cracked open some of the few code-mandated operable egress windows, which necessitated a polite request to close them and rely on the HVAC system.
Window options. All-fiberglass window frames are durable, and I like that they are silica-based products that will expand and contract a bit with the glazing. So I selected Fibertec Windows out of Canada. Its 300-Series windows offer triple-pane glazed windows in sturdy 3 1/4-inch-deep fiberglass frames, and they’re available in large sizes (the 7'-0" x 6'-0" windows we used for the entry were the maximum size they make). The windows’ IGUs are one piece of glass with simulated divided light (SDL); the SDL effect is created with 1 7/8-inch-wide surface-applied muntins.
The U-Factor numbers of the Fibertec windows are pretty phenomenal at 0.14 to 0.17 (0.32 or less is considered a good U-factor in a cold climate). The company was amenable to our using different specialty coatings for the windows on different sides of our building, which is not always the case with window manufacturers. Our window glazing package included a higher SHGC (solar heat gain coefficient) of 0.46 for south-facing windows, while on east-, west- or north-facing windows, we selected a lower SHGC of 0.27. The visible transmittance (VT) numbers increased with the rise in solar heat gain coefficient (see photos, below) —N.P.

Photos and illustration by Tim Healey.