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Keeping track of appointments, activities, phone calls, and other records can sometimes be overwhelming. ACT!, a feature-rich contact management program, can't bring down your blood pressure but it can help you master the daily challenges of running a small construction business. It's a perfect match for a builder's office, particularly one that either lacks a fulltime secretary or harbors an overworked one. Whether you use the DOS version or the newer Windows program, ACT! (an acronym for automatic contact tracking) has many useful features, including a calendar, quick data look-ups and retrieval, contact-specific notes, automatic phone dialing and faxing, report generators, and a full-function word processor. Contact Manager The main contact screen is where you enter all pertinent information — name, address, phone number — in up