Quality in housing relies on
good construction details
and good customer relations
Many builders believe that "quality"
homes mean expensive cabinets and
appliances, and lavish square footage.
But quality has as much to do with
how you put the parts of a building
together as it does with the products
you choose. We've all seen top quality
products ruined by a lousy job of installation.
And we've seen low-priced
products installed properly and operate
As a builder in Santa Fe, N.M., I've
sought to establish my reputation as a
quality contractor, and that has forced
me to think about how to control quality
on my jobs. My ultimate goal is to
turn over a blemish-free building