Providing an exceptional experience for a client must continue after the project... More
An unhappy client is a one who expected something you didn't deliver. More
Homeowner insights show communication, partnership and technology are keys to... More
Taking a proactive and professional approach to setting expectations will set you... More
Jake, Jackson, Shane and Luke tell us how they've learned to avoid major conflicts... More
In this week’s UBIP, Jake Bruton is joined by a small group of builders to discuss conflict resolution. Follow along as Jackson Andrews, Luke Mann, and Shane... More
When is a project ever “done” in the minds of both the client and the remodeler? More
Since overhauling his business agreements, Jon Beer earns a profit and covers... More
Based on a first-hand experience of rotten service, Tim Faller offers some... More
In the wake of Texas power failures, one builder moves away from electrification... More