About a year after installation, engineered flooring that had been purchased by a homeowner but installed by a flooring specialist began to develop numerous cracks running the length of the flooring. After getting stiff-armed by the retailer that sold him the flooring, the homeowner called in a third-party inspector specializing in wood flooring, who analyzed the installation and determined that the problem - knife checks from the slicing process used to produce the veneer wear layer - was caused by a manufacturing defect. In this interesting Wood Floor Business case-study, a construction-law attorney breaks down the liability issues and suggests a possible resolution to the problem that might satisfy all parties.

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