You have done a good job for wonderful clients. You want to give them something special, something that will help them remember you, your people, and the changes to their home that all involved helped to create. How to do that?
Often remodelers will give their clients a picture book of before, during, and after photos. George Cleary has one of his employees put together a picture book like that on a DVD. What George, whose company is The Cleary Co., does besides that is simple and smart.
The DVD has a soundtrack, too, of music that The Cleary Co. has noticed are favorites of the client.
What a great idea that lets your clients know that you and your people were truly paying attention.
Talk about giving your clients a story to tell! —Paul Winans, a veteran remodeler, now works as a facilitator for Remodelers Advantage, and as a consultant to remodeling business owners. Contact him at [email protected].
