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Consumer Complaints
Sooner or later, no matter how hard you work to run a perfect business, you're going to run into a problem with a client. When that happens, you could be faced with a complaint from your state attorney general, a local attorney, or a consumer affairs agency. Here are things to keep in mind when handling such complaints -- and tips for avoiding them:
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It Is Written
It can be easy to get into problems if your warranty is not in compliance with federal law -- even if you are fulfilling customer claims.
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